GewapeSignGewapeSign

Telecoms and ISPs in Rwanda and Africa

Every order, upgrade and renewal signed, without anyone chasing it.

Recurring services need recurring paperwork. GewapeSign, the e-signature service built in Kigali, ties each contract to the billing event behind it, so your agreements keep pace with your customers in Rwanda and across Africa.

  • ✓ Billing automation in every plan
  • ✓ Signers never pay
  • ✓ Stored in Africa
The problem

Your network grows faster than your paperwork.

New orders, upgrades, renewals and cancellations all need a signed agreement, and each one waits on someone's inbox.

Services live before contracts

Customers are connected and billed while the service order is still unsigned.

Renewals on autopilot, contracts not

Billing renews every year. The signed agreement does not.

Risky cancellations

Stopping a service by mistake costs a customer. Stopping colocation by mistake costs much more.

How GewapeSign helps

Contracts that follow your billing.

Orders and upgrades

One contract per payment

When a customer pays, everything they bought that day becomes one service order, with a schedule for each service. It goes out for signature without anyone drafting it.

  • Connectivity, hosting and managed services
  • One schedule per service
  • Signed on any phone
SLAs and renewals

Every renewal signed on time

Renewal contracts go out before each renewal date, with reminders until they are signed. See every upcoming renewal in one list.

  • Renewal notice you choose
  • Automatic reminders
  • Declines stop the renewal invoices
Careful cancellations

Physical services always go to a person

Declined renewals stop invoices. Colocation, equipment and cross-connects are never cancelled automatically: your operations team gets a task instead.

  • Approval before any cancellation
  • Dry run before going live
  • One-click pause
Your systems

Fits the billing you already run

Connect your billing system or ERP through the REST API and signed webhooks, with your own invoice numbers as references.

  • REST API and signed webhooks
  • Your invoice IDs as external references
  • Sandbox for testing
How it works

From payment to signed service order.

  1. Connect your billing

    Link your billing system or ERP through the API, or ask us about a ready-made connection.

  2. Map services to templates

    Choose the service order, SLA and renewal template for each product.

  3. Let payments send contracts

    Orders, renewals and declines are handled as they happen, with approvals where you want them.

Data stays in Africa

Documents, signer details and audit records are stored in Kigali and never passed to outside services.

Independent proof

Every finished document carries a timestamped proof that anyone can check at gewapesign.com/verify.

Signers never pay

The people you ask to sign need no account and no app. They open a link and sign.

Audit trail on every document

Each step is recorded with time, email and network address, and sealed with the document.

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Frequently asked questions

Can one contract cover several services?

Yes. Everything a customer pays for on the same day becomes one contract with a schedule for each service.

Will GewapeSign ever cancel colocation automatically?

No. Physical services such as colocation, equipment and cross-connects always create a task for your operations team.

Which billing systems work?

Any system that can call an API or send webhooks. Tell us which one you use and we will show you the setup.

Where are my documents stored?

In Kigali, Rwanda. Documents, signer details and audit records stay in Rwanda and are never passed to outside services. Enterprise customers can ask for a dedicated region.

Your next contract could be signed today.

Your first 5 documents are free. No card, no time limit. Signers never pay.